Frequently Asked Questions

You can request an earlier check-in time based on availability through our reservations department. This request cannot be guaranteed. If the room is not ready yet, you can leave your luggage at the reception free of charge.

You can ask at the reception on the day of departure if it is possible to check out later. They will inform you if this is possible, depending on availability. Additional charges may apply.

You can check in later. However, we ask that you inform the hotel of your expected arrival time.

You can leave your luggage at the reception, both before check-in and after check-out.

Until 12:00, it costs € 20,-
Until 13:00, it costs € 40,-
Until 14:00, it costs € 60,-
Until 15:00, it costs € 80,-
Until 16:00, it costs € 100,-
Until 17:00, it costs € 120,-
Until 18:00, it costs € 140,-

You can check in from 3:00 PM, and check-out is until 11:00 AM.

When making a reservation, all guests must be at least 18 years old. Minor guests must always stay with a parent or guardian.

You are allowed to bring your own food and drinks to the hotel room. There are also vending machines in the hallway with a variety of snacks and drinks.

When making a reservation, all guests must be at least 18 years old. Minor guests must always stay with a parent or guardian.

Pets are not allowed in the hotels.

It is not allowed to bring your bike to your room.

No, smoking is not allowed in the hotel. All hotel rooms are equipped with smoke detectors. Anyone who smokes will be fined € 150. Smoking is allowed outside the hotel in designated areas.

Assistance dogs are allowed. We do ask for proof of their status as an assistance dog.

Yes, it is possible to purchase an Inntel Hotels gift card at the reception of our hotels. You can load any amount of your choice.

With a payment link, you can pay securely online. You will receive the link by email. When you click on it, you will be redirected to your bank's website. There, you can log in and approve the payment. Once we have received the payment, your reservation will be confirmed.

Yes, please make your request at the reception when checking out, and they will prepare an invoice for you.

Please check the reservation details of your bookings. For bookings made via the Inntel Hotels website, the tourist tax is not included.

It may take up to 5 working days for the deposit to appear back on your credit card, depending on your bank.

You can contact our reservations department. They can make a reservation for you by phone or email. After the reservation, you will receive a payment link. You can reach our reservations department at reservationslandmark@inntelhotels.nl or +31(0)202272550.

It’s best to check your reservation details for this or contact the reservations department for more information. You can reach them at reservationslandmark@inntelhotels.nl or +31(0)202272550.

In Amsterdam, the tourist tax is 12.5% of the net room rate per night.

To make a reservation through our website, a credit card is required. For payments via iDEAL, please contact our reservations department at reservationslandmark@inntelhotels.nl.

When booking with a Prepay & Save rate, payments can also be made via iDEAL and Union Pay.

Guests can email the document they wish to print. It will be printed for you and can be collected at the front office.

Yes, every floor can be reached by elevator.

No, the hotel cannot arrange a babysitter.

The hotel offers Wi-Fi, room service, wake-up service, and laundry service.

All lost items at Inntel Hotels Amsterdam Landmark are registered on the website iLost.co. Can’t find your lost item there? Feel free to contact the reception via +31 (0) 202272550.

The reception team is ready to make your stay in Amsterdam as pleasant as possible.

Let the reservations department know that you are celebrating something, and they will be happy to inform you about the various options. You can reach them at reservationslandmark@inntelhotels.nl or +31(0)202272550.

Yes, the hotel offers a laundry service. Please ask the reception team about the options and costs during your stay.

Let the reservations department know that you have something to celebrate, and they will gladly inform you about the different options available. You can reach them via reservationslandmark@inntelhotels.nl or via +31(0)202272550.

All rooms are equipped with a small refrigerator that you can use as you wish. The refrigerator is not stocked, so you have enough space to keep your own food and drinks cool. Feeling like a refreshing drink or a snack? The hotel has a vending machine with various cold drinks and snacks.

Our rooms are equipped with coffee and tea facilities.

Several room types are equipped with an iron and ironing board. If your room does not have one, you can contact the reception. The team will bring it to your room as soon as possible.

The safe is large enough for an average laptop. Most standard laptops have a screen size between 13 and 15 inches (approximately 33 to 38 cm diagonal).

Each room is equipped with a Google Chromecast, allowing you to easily stream your favorite movies, series, and music from your own device.

There may be charges depending on the age of the child.

All rooms in our hotel are equipped with air conditioning.

There are no rooms with a separate sleeping area. However, the suites have a sofa in the room, and some include a small seating area.

All rooms with a bubble bath have a separate shower.

There are different bed size options depending on the room type, so everyone can book a bed according to their preference. Check the Rooms & Suites page on our website for more information.

Yes, we can provide a baby cot in your room free of charge, subject to availability. Please submit a request to the reservations department prior to your stay. You can reach them via reservationslandmark@inntelhotels.nl or at +31(0)202272550.

The hotel does not have family rooms. However, there are rooms with an interconnecting door so family members can be nearby. These can only be booked through the reservations department (reservationslandmark@inntelhotels.nl or +31(0)202272550).

No, the hotel does not have accessible rooms.

Smoking is not allowed anywhere in the hotel.

Based on availability, a high floor can be requested through the reservations department (reservationslandmark@inntelhotels.nl or +31(0)202272550). This is always a request and cannot be guaranteed.

Si vous êtes intéressé(e) par une chambre en long séjour, veuillez contacter notre service de réservations. Ils se feront un plaisir de vous informer sur les différentes options et les coûts correspondants. Vous pouvez les joindre à reservationslandmark@inntelhotels.nl ou au +31(0)202272550.

Our City Comfort Room, City Double Panorama Room, Spa Room, Wellness Room, Wellness Panorama Room and Wellness Suite feature a double bed. The other rooms have either two separate beds or offer a choice between both bed types.

The rooms in the hotel equipped with a bubble bath are: the Spa Room, the Wellness Room, and the Wellness Suite. The Wellness Rooms also feature a private sauna.

Check the Rooms & Suites page for a complete overview.

The housekeeping team follows strict hygiene protocols and does its utmost to prepare the hotel rooms as clean as possible. However, we cannot guarantee that the rooms are allergy-free.

The Long Stay Rooms have a kitchenette.

No, the hotel does not offer a transfer service.

Yes, you can reserve a taxi through the reception.

Yes, it is possible to rent bikes. You can visit our reception for more information.

Bikes are subject to availability and cannot be reserved in advance.

For train tickets, we refer you to NS. If you want to buy your public transport tickets in advance, you can do so via https://www.u-ov.info/abonnementen-kaartjes/losse-kaartjes.

You can park your bicycle in the hotel's garage.

VOC Kade 600, 1018 LG Amsterdam

There are two electric vehicle charging spots available, located outside the parking garage.

Most public parking garages offer charging points for electric vehicles. Please check the website of the recommended parking garage for more information.

The hotel is about an 8-minute walk from the first streetcar stop. On 9292.nl you can easily plan your trip to Inntel Hotels Amsterdam Landmark. Our address is: VOC Kade 600, 1018 LG Amsterdam.

By car, you can reach the center of Amsterdam in about 10 minutes. By foot it takes about 40 minutes. By public transportation, you will be in the center in 15 minutes.

You can park in the nearby Q-Park Oostenburg. By reserving a parking ticket online in advance, you can park at a reduced rate.

Each meeting room is equipped with standard audiovisual tools, such as a large TV screen or projector with screen, microphones, and a flip chart. If you need additional or specialized equipment, we will gladly arrange it through our technical partner.

Our staff is happy to assist you with the use of the equipment. When renting additional equipment, we provide instructions, and our technical support remains available during the event.

Yes, our meeting and event spaces are barrier-free and accessible. Adapted restrooms are also available. Please don’t hesitate to let us know if you have specific needs or requirements. We’re happy to accommodate.

You are allowed to bring your own food and drinks to the hotel room. There are also vending machines in the hallway with a variety of snacks and drinks.

You are welcome to bring your own decorations or have us take care of it. Please let us know in advance so we can work together to create a beautiful setup.

Yes, this is possible. Please contact us for a tailored proposal.

Yes, it is possible to book a last-minute meeting. Call us directly for current availability at +31(0)202272550.

Yes, you can. We are happy to provide tours by appointment. Contact us to schedule one.

Yes, our meeting rooms have natural daylight. Additionally, the rooms are pillar-free, ensuring that all guests have a clear view.

Yes, please inform us of your requirements when making a reservation, and we will adjust the menu accordingly. We can also cater to halal, kosher, vegetarian, or other dietary needs.

Certainly! We collaborate with local providers for entertainment, group activities, transportation, catering, and more.

When booking an event, we require a deposit. The full payment is made in two installments, with the final payment due no later than one month before the event.

Exclusivity is possible, depending on the space and package. Contact us to discuss the options.

The hotel is about an 8-minute walk from the first streetcar stop. On 9292.nl you can easily plan your trip to Inntel Hotels Amsterdam Landmark. Our address is: VOC Kade 600, 1018 LG Amsterdam.

There is a public wifi network available. For special requests or additional security, we can discuss further options.

We apply the cancellation conditions of Koninklijke Horeca Nederland (KHN). These can be found on their website and in our quotations.

Depending on the room, we offer rooms for groups from 2 to 195 people. Capacity varies by room. Please feel free to ask us about specific options.

The standard ceiling height is approximately 3.20 meters.

You can park in the nearby Q-Park Oostenburg. By reserving a parking ticket online in advance, you can park at a reduced rate.

You can reserve through our website, by email at reservationslandmark@inntelhotels.nl, or by phone at +31(0)202272550.

Reservations made through external booking websites can only be changed or cancelled through the same website.

You can redeem a gift card by contacting the reservations department of the desired hotel. This can be done by phone at +31(0)202272550 or by email at reservationslandmark@inntelhotels.nl.

It is not possible to use the Inntel Hotels gift card when booking a room online. The gift card cannot be exchanged for cash.

• The gift card must be physically presented as a payment method.

• The gift card can be used as a payment method for overnight stays and restaurant expenses in the hotel.

• A gift card has a minimum value of € 50,-.

• The gift card can be redeemed at all Inntel Hotels.

• The gift card is valid for 2 years from the date of issue.

You can inform the reservations department of your allergy requirements via reservationslandmark@inntelhotels.nl or by calling +31(0)202272550.

You will receive a three-course surprise menu from the chef. Any allergens and/or dietary preferences can be communicated to us (preferably in advance) via fbsvlandmark@inntelhotels.nl.

Yes, it is possible to order room service. You can find the room service menu via the QR code on the information card in your room. The room service fee is € 12.50 plus the cost of your order.

Yes, room service breakfast is available daily and must be ordered the day before by 11:00 PM. A room service fee of € 12.50 will be charged.

Monday to Sunday - 12:00 PM to 5:00 PM

Monday to Friday – 07:00 to 10:30 AM
Saturday & Sunday – 07:30 to 11:00 AM

Monday to Sunday – 12:00 PM to 11:30 PM
After the bar closes, the reception also sells various drinks.

The hotel has its own restaurant Bar & Brasserie Werkspoor. This is the venue for dining, lunch and drinks.

Sunday through Thursday - 5:00 p.m. to 9:30 p.m.

Friday & Saturday - 17:00 to 22:00 hours

For dinner, we recommend making a reservation.

The associated Bar & Brasserie Werkspoor offers a wide variety of dishes. The menu includes a variety of salads, meat and fish dishes.

The wellness center only provides towels.

Yes, information about the treatments and prices can be found on our wellness page.

The hotel features a Life Fitness gym, equipped with various Life Fitness machines. It is open from 06:00 to 23:00.

Our Spa Steam is equipped with a swimming pool, Turkish steam bath, Finnish sauna, Life Fitness gym, and a separate room for massages and beauty treatments.

Spa Steam is open from Monday to Sunday from 06:00 to 23:00.