In order to provide you with personal attention and service, we process your personal data. We value transparency and explain below which data we process and how we use it.

We process data of hotel guests, website visitors, suppliers, employees, freelancers, interns, and applicants. We do not process more personal data than necessary for the purposes listed below.

• Contact details such as email address and phone number;

• Information regarding a reservation, stay, or visit to a hotel;

• Participation in a loyalty program;

• Information regarding the purchase and receipt of products or services;

• Personal characteristics; nationality, passport number with place and date of issue;

• Payment information (payment card number and other card details); authentication information;

• Invoice and account details associated with (mobile) invoicing;

• Guest preferences; marketing and communication preferences;

• Groups the guest was associated with during their stay at our hotels.

In our processing, we comply with the General Data Protection Regulation (GDPR). This means that we:

• Specify the purposes for which we process personal data;

• Limit the processing of personal data to the data necessary for those purposes;

• In cases where your consent is required, we ask for your consent to process your data;

• Take appropriate security measures to protect your personal data and require the same from parties that process personal data on our behalf;

• Provide you with the option to view, correct, or delete your personal data.

We mainly use your personal data for the provision of our services (performance of the contract with you), unless you have chosen to provide certain personal data to us (consent), or there is a legal obligation to process your personal data. Given consent can always be withdrawn.

We process personal data for the following purposes:

• Making reservations;

• Processing payments;

• Sending our newsletter;

• To contact you if necessary to perform our services;

• To inform you about changes to our services and products;

• If you create an account;

• Analyzing statistics and optimizing the website;

• Making video surveillance footage for monitoring against burglary and theft;

• If you apply for positions within Inntel Hotels;

• To comply with laws and regulations.

We do not share personal data with third parties unless necessary for the performance of the agreement or if we are legally obligated to do so. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Inntel Hotels remains responsible for these processing activities.

Cookies are small text files placed on the visitor's computer, storing information, including in some cases personal data. We use cookies. See our cookie statement for more information.

The social media buttons on this website are included to allow you to share pages via social media networks Twitter, LinkedIn, Facebook, and Google+. By clicking on these buttons, your personal data will be processed by the respective social media network. Please read the privacy statements of Twitter, LinkedIn, Facebook, and Google+ to understand how these networks handle your personal data.

We take the protection of your data seriously and implement appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not securely protected or there are indications of misuse, please contact us at privacy@inntelhotels.nl.

We do not store personal data longer than necessary. This means as long as it is necessary to provide the requested services, unless the data must be retained longer due to legal obligations.

You have the right at any time to view, correct, shield, or delete the personal data we hold about you. You can send a request to: privacy@inntelhotels.nl. We will respond to your request within four weeks, if possible.

If you have a complaint about the processing of your personal data, you can contact Inntel Hotels via privacy@inntelhotels.nl. You also always have the option to file a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.

If you have questions about our privacy policy, you can direct them to: privacy@inntelhotels.nl or by mail:

Contact Details
Inntel Hotels
Attn: Privacy
Capellalaan 131
2132 JM Hoofddorp

We may modify this privacy statement at any time. Changes will be published on the website. We recommend reviewing this statement regularly to stay informed of any changes.
Last modification: June 26, 2024