Frequently Asked Questions

You can check in from 3:00 PM, and check-out is until 11:00 AM.

You can request an earlier check-in time based on availability through our reservations department. This request cannot be guaranteed. If the room is not ready yet, you can leave your luggage at the reception free of charge.

You can check in later. However, we ask that you inform the hotel of your expected arrival time.

You can ask at the reception on the day of departure if it is possible to check out later. They will inform you if this is possible, depending on availability. Additional charges may apply.

Until 12:00, it costs € 20,-
Until 13:00, it costs € 40,-
Until 14:00, it costs € 60,-
Until 15:00, it costs € 80,-
Until 16:00, it costs € 100,-
Until 17:00, it costs € 120,-
Until 18:00, it costs € 140,-

You can leave your luggage at the reception, both before check-in and after check-out.

When making a reservation, all guests must be at least 18 years old. Minor guests must always stay with a parent or guardian.

Pets are not allowed in the hotels.

You are allowed to bring your own food and drinks to the hotel room. There are also vending machines in the hallway with a variety of snacks and drinks.

Assistance dogs are allowed. We do ask for proof of their status as an assistance dog.

No, smoking is not allowed in the hotel. All hotel rooms are equipped with smoke detectors. Anyone who smokes will be fined € 150. Smoking is allowed outside the hotel in designated areas.

It is not allowed to bring your bike to your room.

Yes, it is possible to purchase an Inntel Hotels gift card at the reception of our hotels. You can load any amount of your choice.

You can contact our reservations department. They can make a reservation for you by phone or email. After the reservation, you will receive a payment link. You can reach our reservations department at reservationsdenhaag@inntelhotels.nl or +31 (0) 702170710.

With a payment link, you can pay securely online. You will receive the link by email. When you click on it, you will be redirected to your bank's website. There, you can log in and approve the payment. Once we have received the payment, your reservation will be confirmed.

Please check the reservation details of your bookings. For bookings made via the Inntel Hotels website, the tourist tax is not included.

In The Hague, the tourist tax is € 6.20 per person per night.

It’s best to check your reservation details for this or contact the reservations department for more information. You can reach them at reservationsdenhaag@inntelhotels.nl or +31 (0) 702170710.

Yes, please make your request at the reception when checking out, and they will prepare an invoice for you.

It may take up to 5 working days for the deposit to appear back on your credit card, depending on your bank.

To make a reservation through our website, a credit card is required. For payments via iDEAL, please contact our reservations department at reservationsdenhaag@inntelhotels.nl.

When booking with a Prepay & Save rate, payments can also be made via iDEAL and Union Pay.

The hotel offers Wi-Fi, room service, wake-up service, and laundry service.

No, the hotel cannot arrange a babysitter.

Guests can email the document they wish to print. It will be printed for you and can be collected at the front office.

Let the reservations department know that you are celebrating something, and they will be happy to inform you about the various options. You can reach them at reservationsdenhaag@inntelhotels.nl or +31 (0) 702170710.

All lost and found items at Inntel Hotels Den Haag Marina Beach are listed on the website iLost.co. If your lost item is not listed, feel free to contact the reception at +31(0)702170710.

Yes, the hotel offers a laundry service. Please ask the reception team about the options and costs during your stay.

Yes, every floor can be reached by elevator.

The hotel does not have family rooms. However, there are rooms with an interconnecting door so family members can be nearby. These can only be booked through the reservations department (reservationsdenhaag@inntelhotels.nl or +31 (0) 702170710).

Yes, the hotel has 12 accessible rooms.

Check the Rooms & Suites page for a complete overview.

The rooms in the hotel equipped with a bubble bath are: the Spa Room, the Wellness Room, and the Wellness Suite. The Wellness Rooms also feature a private sauna.

There are no rooms with a separate sleeping area. However, the suites have a sofa in the room, and some include a small seating area.

There may be charges depending on the age of the child.

There are different bed size options depending on the room type, so everyone can book a bed according to their preference. Check the Rooms & Suites page on our website for more information.

All rooms are equipped with a small refrigerator that you can use as you wish. The refrigerator is not stocked, so you have enough space to keep your own food and drinks cool. Feeling like a refreshing drink or a snack? The hotel has a vending machine with various cold drinks and snacks.

Our rooms are equipped with coffee and tea facilities.

Yes, the Spa and Wellness rooms feature a bubble bath by the window and a separate bathroom with a shower. Our other room types do not have a bathtub in the bathroom.

Several room types are equipped with an iron and ironing board. If your room does not have one, you can contact the reception. The team will bring it to your room as soon as possible.

All rooms in our hotel are equipped with air conditioning.

Each room is equipped with a Google Chromecast, allowing you to easily stream your favorite movies, series, and music from your own device.

The safe is large enough for an average laptop. Most standard laptops have a screen size between 13 and 15 inches (approximately 33 to 38 cm diagonal).

If you're interested in a long-stay room, please contact our reservations department. They will be happy to inform you about the various options and associated costs. You can reach them via reservationsdenhaag@inntelhotels.nl or by calling +31 (0) 702170710.

Yes, we can provide a baby cot in your room free of charge, subject to availability. Please submit a request to the reservations department prior to your stay. You can reach them via reservationsdenhaag@inntelhotels.nl or at +31 (0) 702170710.

It depends on the type of allergy you have. The hotel can provide hypoallergenic duvets and pillows. Please contact our reservations department prior to your stay via reservationsdenhaag@inntelhotels.nl or by phone at +31(0)702170710 to make your request.

Smoking is not allowed anywhere in the hotel.

Our Sea View Double Room, City View Double XL, Sea View Double XL, Spa Room, Wellness Room, Wellness Sea View Room, and Wellness Suite have a double bed. The other rooms have two separate beds.

No, there are no rooms with a kitchen in the hotel.

Based on availability, a high floor can be requested through the reservations department (reservationsdenhaag@inntelhotels.nl or +31 (0) 702170710). This is always a request and cannot be guaranteed.

Strandweg 1, 2586 JK The Hague

By car or public transport, you can reach the center of The Hague within 30 minutes.

No, the hotel does not offer a transfer service.

Yes, you can reserve a taxi through the reception.

Yes, there are charging stations on Strandweg. Unfortunately, not directly at the hotel.

All hotel guests can use the bike parking at Q-Park Strandweg. Your room key gives automatic access to the second door of the parking area. During the day, the first door is open. At night, you can only enter with an entry card or QR code (available at our reception).

Please note: Use of the parking is at your own risk.

Yes, it is possible to rent bikes. You can visit our reception for more information.

Bikes are subject to availability and cannot be reserved in advance.

For train tickets, we refer you to NS. If you want to buy your public transport tickets in advance, you can do so via https://www.u-ov.info/abonnementen-kaartjes/losse-kaartjes.

The hotel is about a 20-minute walk from the nearest tram stop. You can easily plan your journey to Inntel Hotels The Hague Marina Beach at 9292.nl. Our address is: Strandweg 1, The Hague.

You can park at the nearby Q-Park Strandweg. By reserving a parking ticket online in advance, you can park at a reduced rate.

Please note: It is necessary to reserve a parking space in advance to ensure you have a guaranteed parking spot.

Each meeting room is equipped with standard audiovisual tools, such as a large TV screen or projector with screen, microphones, and a flip chart. If you need additional or specialized equipment, we will gladly arrange it through our technical partner.

Our staff is happy to assist you with the use of the equipment. When renting additional equipment, we provide instructions, and our technical support remains available during the event.

The hotel is about a 20-minute walk from the nearest tram stop. You can easily plan your journey to Inntel Hotels The Hague Marina Beach at 9292.nl. Our address is: Strandweg 1, The Hague.

No, bringing your own catering is not allowed. We offer a carefully composed menu and can accommodate dietary preferences.

Yes, this is possible. Please contact us for a tailored proposal.

Yes, please inform us of your requirements when making a reservation, and we will adjust the menu accordingly. We can also cater to halal, kosher, vegetarian, or other dietary needs.

Yes, our meeting and event spaces are barrier-free and accessible. Adapted restrooms are also available. Please don’t hesitate to let us know if you have specific needs or requirements. We’re happy to accommodate.

Yes, our meeting rooms have natural daylight. Additionally, the rooms are pillar-free, ensuring that all guests have a clear view.

We offer the possibility to organize meetings for groups of 2 to 50 people.

You can park at the nearby Q-Park Strandweg. By reserving a parking ticket online in advance, you can park at a reduced rate.

Please note: It is necessary to reserve a parking space in advance to ensure you have a guaranteed parking spot.

Exclusivity is possible, depending on the space and package. Contact us to discuss the options.

Yes, you can. We are happy to provide tours by appointment. Contact us to schedule one.

When booking an event, we require a deposit. The full payment is made in two installments, with the final payment due no later than one month before the event.

We follow the cancellation conditions of Koninklijke Horeca Nederland (KHN). These can be found on their website and in our quotes.

Yes, it is possible to book a last-minute meeting. Call us directly for current availability at +31(0)702170710.

Certainly! We collaborate with local providers for entertainment, group activities, transportation, catering, and more.

You are welcome to bring your own decorations or have us take care of it. Please let us know in advance so we can work together to create a beautiful setup.

There is a public wifi network available. For special requests or additional security, we can discuss further options.

Is your vehicle taller than 2 meters? Then you cannot park at Q-Park Strandweg. We recommend parking at the Zwarte Pad parking lot. This lot is located at the end of the Scheveningen boulevard, 3.5 km from the hotel.

Let the reservations department know that you have something to celebrate, and they will gladly inform you about the different options available. You can reach them via reservationsdenhaag@inntelhotels.nl of via +31 (0) 702170710.

By choosing a non-refundable rate, you agreed to the condition that this reservation cannot be changed or cancelled. Unfortunately, we cannot make exceptions to this policy.

Reservations made through external booking websites can only be changed or cancelled through the same website.

You can reserve through our website, by email at reservationsdenhaag@inntelhotels.nl, or by phone at +31 (0) 702170710.

You can redeem a gift card by contacting the reservations department of the desired hotel. This can be done by phone at +31 (0) 702170710 or by email at reservationsdenhaag@inntelhotels.nl.

It is not possible to use the Inntel Hotels gift card when booking a room online. The gift card cannot be exchanged for cash.

• The gift card must be physically presented as a payment method.

• The gift card can be used as a payment method for overnight stays and restaurant expenses in the hotel.

• A gift card has a minimum value of € 50,-.

• The gift card can be redeemed at all Inntel Hotels.

• The gift card is valid for 2 years from the date of issue.

Inntel Hotels Den Haag Marina Beach serves an extensive international breakfast buffet with bubbles, including orange juice, warm rolls, and various types of toppings.

The attached bar & brasserie Willem I offers a wide variety of dishes. On the menu, you will find various salads, meat, and fish dishes.

You will receive a three-course surprise menu from the chef. Any allergens and/or dietary preferences can be communicated to us (preferably in advance) via fbdenhaag@inntelhotels.nl.

Yes, it is possible to order room service. You can find the room service menu via the QR code on the information card in your room. The room service fee is € 12.50 plus the cost of your order.

Yes, room service breakfast is available daily and must be ordered the day before by 11:00 PM. A room service fee of € 12.50 will be charged.

Monday to Sunday - 12:00 PM to 12:00 AM.

The reception also sells various alcoholic beverages after the bar has closed.

Monday to Sunday - 12:00 PM to 5:00 PM

Monday to Thursday – 5:00 PM to 9:00 PM
Friday & Saturday – 5:00 PM to 10:00 PM
Sunday – 5:00 PM to 9:00 PM
We recommend making a reservation in advance for dinner.

The hotel has its own restaurant, Bar & Brasserie Willem I. It is the perfect place for dining, lunch, and lounging.

Monday to Friday – 07:00 to 10:30 AM
Saturday & Sunday – 07:30 to 11:00 AM

You can inform the reservations department of your allergy requirements via reservationsdenhaag@inntelhotels.nl or by calling +31 (0) 702170710.

The wellness center only provides towels.

The hotel has a Life Fitness Gym with various equipment. The gym is open 24/7.

Our Spa Flow is equipped with an infinity pool, steam room, sauna, and a separate area for massages and beauty treatments. During the summer months, the outdoor pool is also open for guests.

Yes, information about the treatments and prices can be found on our wellness page.

Monday to Sunday - 07:00 AM to 11:00 PM

The heated outdoor pool is open during the high season from Monday to Sunday, from 09:00 AM to 09:00 PM.